Surrey, GU8 6LB
We are on the beautiful Tanshire Park business site in Elstead just a short and very easy 1.5 miles off the A3 London to Portsmouth trunk road just seven miles south west of Guildford. Exit the A3 at the Milford Interchange and travel along the B3001 signposted Elstead & Farnham. After 1.5 miles turn right into Shackleford Road where Tanshire Park can be found on the left hand side a short distance along. Lots of free visitor parking is available on site. Entry to Elm House and our offices is by secure entry phone.
Godalming Station (taxis available) or Milford Station (order taxi in advance).
If you have any complaint about the way in which your matter has been dealt with this is the procedure which will be followed.
A complaint is an oral or written expression of dissatisfaction which alleges that the complainant has suffered (or may suffer) financial loss, distress, inconvenience or
We aim to resolve any complaint you have about the service we have given you as quickly as possible. In the first place, please contact Liz Carroll (our client care officer) by post or email
who will endeavour to resolve the complaint with you.
Click here to download our Complaints Procedure.